Our Commitment to Your Satisfaction
At Krud Kutter, we strive to ensure your complete satisfaction with our products. Please read our refund and returns policy carefully.
Return Eligibility
- Time Frame: Returns and refunds are accepted within 30 days of purchase.
- Item Condition: Items must be unused, in original condition, and packaging.
- Non-Returnable Items: Certain items, such as perishable goods, intimate or sanitary items, hazardous materials, gift cards, and downloadable software, cannot be returned.
Return Process
- Proof of Purchase: A receipt or proof of purchase is required for all returns.
- Return Address: Please do not return items directly to the manufacturer.
Refund Conditions
- Partial Refunds: Partial refunds may apply for items with obvious signs of use, opened media, damaged items, or returns made after 30 days.
- Refund Processing: Refunds will be processed to your original payment method within 30 business days upon receiving and inspecting the returned item.
Sale Items
Sale items are not eligible for refunds.
Exchanges
Defective or damaged items may be exchanged. Please contact us for an exchange.
Gift Returns
- Items Marked as Gifts: If the item was marked as a gift, a gift credit will be issued.
- Items Not Marked as Gifts: The refund will be sent to the original purchaser.
Shipping
- Return Shipping Costs: You are responsible for return shipping costs.
- Shipping Deductions: Return shipping costs may be deducted from your refund.
- Shipping Insurance: Consider using a trackable shipping service or purchasing shipping insurance for expensive items.
Contact Information
For questions about refunds and returns, please contact us.
By making a purchase, you agree to this refund and returns policy.